Terms and Conditions


This page tells you the terms of use on which you may make use of our Website & Mobile Application https://freshbake.food2go.co.uk/ ("Website & Mobile Application") ("Terms") & mobile Application. Use of our Website & Mobile Application includes accessing, browsing, or registering to use our Website & Mobile Application.

The services and products purchased on the Website & Mobile Application include, but are not limited to, food and beverages provided by Treats Foods Limited TA Fresh Bake.

The ordering may be made in advance or in-store, for in-person collection, table service or for delivery. Customers will need to provide online payment before an order can be prepared.

 

Cancellations and Refunds


Orders can be cancelled up to the point our staff start working on them. For some types of orders, that is immediately as the order was placed. For scheduled orders, that is a certain amount of time before the collection time. For that reason, we cannot offer refunds and cancellations for all orders.

food2go is the Merchant of record for this Website & Mobile Application & Mobile Application

For questions pertaining to the products or services procured through this Website & Mobile Application or to request a refund, please contact support@food2go.co.uk

The Website & Mobile Application is operated by Cornershop Online Ltd TA food2go ("we"), a private limited company registered in England and Wales under company number 08699755 and having our registered office at 4 Lansdowne Terrace, Gosforth, Tyne and Wear, NE3 1HN.

By using this Website & Mobile Application & Mobile Application, you confirm that you accept these Terms and that you agree to abide by them. If you do not agree to these Terms, please refrain from using our Website & Mobile Application or Mobile Application. Please check this page from time to time to take notice of any changes we make to the Terms.

 

Accessing Our Website & Mobile Application

 

Access to our Website & Mobile Application is on a temporary basis, and we may amend the information or withdraw or suspend our Website & Mobile Application and/or the services on our Website & Mobile Application without notice. You are responsible for arranging your own access to our Website & Mobile Application and for ensuring that anyone that accesses our Website & Mobile Application through your internet connection is aware of and complies with these Terms. You must not use any part of the materials on our Website & Mobile Application for commercial purposes. You may print one copy and download extracts of any pages from our Website & Mobile Application for personal reference only. You must not modify the hard or soft copies of any materials you have. You must not use any illustrations, photographs, video or audio sequences or any graphics from our Website & Mobile Application without the accompanying text.

We process any information we collect from you in accordance with our Privacy policy. By using our Website & Mobile Application, you consent to such processing and you confirm that all data provided by you is accurate. You must not attempt to gain unauthorized access to the server on which our Website & Mobile Application is stored or any server, computer or database connected to our Website & Mobile Application.

 

Prohibited Uses

 

You may use our Website & Mobile Application only for lawful purposes and not in any way that breaches any applicable law or regulation. In addition, you may not use our Website & Mobile Application:

  • For harming or attempting to harm any individual;
  • To send, receive, upload, download, use or re-use any material which does not comply with the standards set out below;
  • To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam); and
  • To create liability for or cause damage to us in any way.

You will not reproduce, duplicate, copy or resell our Website & Mobile Application (or part of it) in breach of any of the provisions in these Terms and will not access, interfere with, damage or disrupt any part of our Website & Mobile Application or any equipment or network on which our Website & Mobile Application is stored or any software used in the provision of our Website & Mobile Application.

 

Uploading Material to Our Website & Mobile Application

If a feature allows you to upload material to our Website & Mobile Application, or make contact with other users of our Website & Mobile Application, then any contribution that you make must be accurate (where it states facts), genuinely held (where it states opinions) and comply with applicable law in the UK and in any country from which it is posted.

You must not upload anything to our Website & Mobile Application which:

  • Contains defamatory, obscene, offensive, hateful, or inflammatory, violent, or sexually explicit material;
  • Promotes discrimination;
  • Infringes any intellectual property rights or is in breach of any obligation owed to a third party;
  • Is false, inaccurate or misleading;
  • Is (or could be considered to be) threatening, cause annoyance, harassment, distress, embarrassment, alarm, inconvenience or needless anxiety to any other person or invade another’s privacy, or
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person or give the impression that they come from us.

We have the right to use, copy, distribute and disclose to third parties any material that you upload to our Website & Mobile Application for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material uploaded by you constitutes a violation or breach of their rights.

We will not be responsible for the content or accuracy of any materials posted by you or any other user of our Website & Mobile Application and we have the right to remove any material or posting you make on our Website & Mobile Application.

 

Linking to Our Website & Mobile Application and Framing

 

Our Website & Mobile Application must not be framed on any other Website & Mobile Application. You may link to our home page only, from a Website & Mobile Application owned by you and that complies with the standards set out above, provided you do so legally. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists, and any link must not damage our reputation or exploit it.

We reserve the right to withdraw this permission without notice.

 

Our Liability

 

The materials posted on our Website & Mobile Application are not intended to amount to advice on which you should rely. We, therefore, disclaim all liability and responsibility arising from any reliance placed by anyone on such materials.

The material displayed on our Website & Mobile Application is provided without any guarantees, conditions, or warranties as to its accuracy, availability, or completeness. To the extent permitted by law, we hereby expressly exclude:

  • All conditions, warranties, and other terms which might otherwise be implied by law;
  • Any liability whatsoever incurred by any user in connection with our Website & Mobile Application or in connection with the use, inability to use, or results of the use of our Website & Mobile Application, any Website & Mobile Applications linked to it, and any materials posted on it, including, without limitation, any liability for:
    • Any indirect or consequential loss or damage; and
    • Loss of data, anticipated savings, profits, contracts, business (or business opportunity), income, revenue, goodwill, reputation, or wasted management time.

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other harmful material due to your use of our Website & Mobile Application or your downloading of any material posted on it or on any Website & Mobile Application linked to it.

 

Intellectual Property Rights

 

"food2go" is our trademark. We are the owner or the licensee of all intellectual property rights in our Website & Mobile Application and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Our status (and that of any contributors) as authors of material on our Website & Mobile Application must be acknowledged.

Where our Website & Mobile Application contains links to other Website & Mobile Applications and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those Website & Mobile Applications or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. We do not endorse or make any warranties or representations about the other Website & Mobile Applications, or any information, software, or other products or materials found there, or any results that may be obtained from using them.

 

Viruses and Other Offences

 

You must not misuse our Website & Mobile Application by knowingly introducing viruses or other material which is malicious, harmful, or which disrupts the operation of our Website & Mobile Application. You must not attack our Website & Mobile Application via a denial-of-service attack or a distributed denial-of-service attack.

If you breach this provision, you would commit a criminal offence under the UK Computer Misuse Act 1990.

 

Suspension and Termination

 

We will determine, at our discretion, whether there has been a breach of these Terms by you and, in such cases, we may take such action as we deem appropriate, including without limitation:

  • Withdrawal of your right to use our Website & Mobile Application;
  • Removal of any material uploaded by you to our Website & Mobile Application;
  • Legal proceedings or legal action against you; and/or
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of these Terms.

 

Jurisdiction and Applicable Law

 

The English courts will have exclusive jurisdiction over any claim arising from or related to a visit to our Website & Mobile Application, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.