Privacy Policy
Effective Date: 9th January 2025
Cornershop Online Ltd TA food2go ("we," "our," or "us") is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) where applicable. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://freshbake.food2go.co.uk including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, email address, phone number, and demographic information (such as your age, gender, and location) that you voluntarily provide to us when you register on the Site, make a purchase, or otherwise interact with us.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages you view directly before and after accessing the Site.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information. Otherwise, our payment processor stores all financial information, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience. For more information, please refer to our [Cookie Policy].
Legal Basis for Processing Personal Data
Under GDPR, we process your personal data based on the following legal grounds:
· Consent: Where you have given us explicit consent to process your data for a specific purpose.
· Contractual Necessity: Where processing your data is necessary for the performance of a contract with you.
· Legal Obligation: Where processing is necessary to comply with a legal obligation.
· Legitimate Interests: Where processing is necessary for our legitimate interests, and those interests do not override your rights and freedoms.
How We Use Your Information
We use the information we collect about you to:
· Provide, operate, and maintain the Site.
· Process transactions and send you related information, such as confirmations and invoices.
· Communicate with you, including sending you updates, promotional materials, and other information.
· Monitor and analyze usage and trends to improve your experience with the Site.
· Comply with legal obligations and resolve disputes.
Sharing Your Information
We may share your information in the following situations:
· With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
· By Law or to Protect Rights: We may disclose your information if required by law or if we believe such action is necessary to protect the rights, property, or safety of others.
· Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights under GDPR:
· Right to Access: You have the right to request access to the personal data we hold about you.
· Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
· Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
· Right to Restrict Processing: You have the right to request the restriction of processing your data under specific circumstances.
· Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have it transferred to another controller.
· Right to Object: You have the right to object to the processing of your personal data, particularly where we rely on legitimate interests.
· Right to Withdraw Consent: You can withdraw your consent to processing at any time, where consent is the legal basis for processing.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee unauthorized access, hacking, data loss, or other breaches will never occur.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
International Data Transfers
If you are accessing the Site from outside the EEA, please be aware that your information may be transferred to, stored, and processed in a country that may not have the same data protection laws as your jurisdiction. By using the Site, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this Privacy Policy.
Third-Party Websites
The Site may contain links to third-party websites and applications of interest, including advertisements and external services that are not affiliated with us. We cannot guarantee the safety and privacy of data you provide to third parties. This Privacy Policy does not apply to any third-party websites or services.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Cornershop Online Ltd TA food2go, 4 Lansdowne Terrace, Gosforth, Newcastle Upon Tyne, NE3 1HN
OR Via email, support@food2go.co.uk